Dear s! Please post bug reports about FDM here!

Problem with ID and 2u5n3h

s: Alex 1a6c65

Lost as Usual
Posts: 17
ed: Fri Aug 17, 2007 8:45 pm

Problem with ID and 2u5n3h

Lost as Usual » Fri Jan 01, 2016 3:40 pm

This is not a complaint, just two questions. I am Using FDM 3.9.6, build 1614, and Windows 7 Home , with FDM set to monitor Firefox 43.0.3.

Yesterday, I tried several times to a software program that required me to insert a ID and to access the file. Each time, FDM would start the process and then quit, indicating that the ID and/or was/were improper. I was able to get the file by using Internet Explorer.

Why did FDM fail, and is there some way that I could have used it to get the file?
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StormJumper
Posts: 553
ed: Sun Dec 30, 2012 10:27 pm

Re: Problem with ID and 5op1b

StormJumper » Sun Jan 03, 2016 2:40 am

Since you said it worked in IE that would mean it's the Browser fault not FDM.
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Lost as Usual
Posts: 17
ed: Fri Aug 17, 2007 8:45 pm

Re: Problem with ID and 5op1b

Lost as Usual » Sun Jan 03, 2016 5:49 pm

StormJumper wrote:Since you said it worked in IE that would mean it's the Browser fault not FDM.


Even if that is so, then what caused it? I am not arguing that perhaps Fx improperly ed the information to FDM, as I have no idea who FDM browser monitoring works, just asking how the failure might have been generated.

IE was not set to use FDM monitoring, so I have no way of knowing if having that set would have also failed. (Having ed the file, which had a date/time limit, I no longer have the relevant information, so cannot try IE with FDM monitoring.)
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StormJumper
Posts: 553
ed: Sun Dec 30, 2012 10:27 pm

Re: Problem with ID and 5op1b

StormJumper » Mon Jan 04, 2016 4:08 pm

With the changes in FireFox they probably broke something in FDM. There's not much one can do unless you send the problem to Mozilla to to look into the problem.
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